Remote Restore is an interactive online service whereby a computer technician remotely fixes your computer through the Internet. "We fix your computer online in real-time".

Remote Restore is an annual membership based program which costs much less than traditional computer repair options. Please see our pricing on our services section  See our Services

Go to Buy Now or click here. Fill out the form and after you check out you a confirmation email will be sent to you with a login and password to access our support center.

Once the order is placed, you will receive an email notification with your user login and password within minutes.

Yes, you can contact us for support once your account is activated and schedule a Remote Restore session.

Yes, it is completely safe and secure. Remote Restore utilizes secure-communication architecture. Uses industry-standard SSL and 128-bit Advanced Encryption Standard (AES) encryption. Approved by the U.S. Government National Security Agency.

No. The connection to Remote Restore must be initiated by you the customer. When we access your computer, a temporary program is installed to allow us to remotely fix any problem and is completely removed once the session is closed. You have complete control every step of the way.

Remote Restore includes unlimited online computer support, phone support, and online data back up (up to 2 Gig of data).

Remote Restore includes the first 2 Gigabytes of data free with your membership through our online data back up partner however you can upgrade your service to unlimited data back up for only $4.95 per month for residential service. See below for complete data back up options for home or business.

Residential Service

Storage Space	Monthly Rate	Yearly Rate
Unlimited Storage	$4.95	$49.50

Business Service

Storage Space	Monthly Rate	Yearly Rate
50 GB	$9.95	$99.50
100 GB	$19.95	$199.50
500 GB	$49.95	$499.50

Remote Restore does not support Apple at this time. However we do support Apple through phone support or onsite visits

No. Remote Restore does not include software training. Remote Restore is an online computer repair service designed to get you back up and running fast. We can help you with computer problems such as: e-mail problems, viruses, printer problems, network set up and security, slow running computer, and more… Online software training is available on a case by case basis at an hourly billable rate of $75.00 per hour.

The average Remote Restore session lasts about 30-45 minutes depending on the problem. Your session may be shorter or much longer in cases where computer problems are more severe.

Our technicians are U.S.A. technicians and have various industry certifications such as Microsoft, A+, MCP, MCSE, and more.

Yes, as a Remote Restore member, you have unlimited access to the service and therefore if a problem persists or re-occurs, we will work with you to resolve it to your satisfaction

Yes, you do have the option of having a certified technician come to your home or office anywhere in the Continental United States at a flat labor rate of $175.00 in most cases.

We will guarantee a 48 hour response time, however more often than not we will be there within 24 hours.

We take all major credit cards, debit cards, and checks.

If you see an error message stating that your credit card is invalid, this has most likely happened for one of the following reasons: 1. You have incorrectly entered your credit card number. 2. You have incorrectly entered your CVV code. 3. You have incorrectly entered your expiration date. 4. You have used a cancelled credit card to place your order. 5. Your card is restricted to point-of-sale transactions only (sales where your card is physically scanned). Please double-check your credit card and/or with your bank to ensure that none of these problems have occurred. If you realize that you've made a mistake, simply return to the payment option page and enter in the correct information. Continue checking out as normal. If you're still encountering problems, please contact us. However, at NO point should you ever e-mail us your full credit card number. Your e-mail does not have the same security features in place as the website. If you wish to reference a specific credit card that you already have on file with us, please reference by the order number. If you believe that you have provided us with an incorrect CVV code or expiration date you may send us that corrected information via e-mail referencing by the order number. If you believe that your card was declined due to insufficient funds, but now have those funds available, you may ask that we attempt to charge your credit card again. If you believe that your card is restricted to point-of-sale transactions, you must either contact your bank about removing such restrictions, provide us with a different credit card, or choose a new payment method.

This is due to the internal process we must maintain to properly track your order through the system. Once an order number is assigned you may use it for all future references to that purchase.

If you want to cancel your subscription, please click here.